Your journey to sophisticated style, supported with clarity and care. Find answers to common questions about our collections, delivery, and services below.

Our Collections & Style

What type of occasions are your collections designed for?
Our collections are meticulously curated for life’s most celebrated moments. Whether you are the BRIDE seeking a breathtaking Ball Gown or Bridal Separates, a member of the BRIDAL PARTY, or a distinguished guest attending a Daytime ceremony, Cocktail soirée, or Bridal Shower, we offer refined elegance for every event. Our versatile ‘Desk to Dawn’ line also provides transitional pieces for modern living.
What are the defining characteristics of Sachin & Babi US style?
Our style is defined by sophisticated elegance, timeless design, and versatile functionality. We blend intricate craftsmanship with contemporary silhouettes—from structured Column gowns and dramatic Black and Blue statement pieces to chic Cocktail dresses and elegant Daytime ensembles. Each piece is created to make you feel impeccably dressed, from the first fitting to the final toast.
Do you offer accessories and separates?
Absolutely. Beyond our gowns and dresses, we offer a curated selection of ACCESSORIES, Bags, Coats, and Bridal Separates to complete your look. We believe in the power of a fully realized ensemble.

Ordering & Account

Where do you ship?
We proudly offer Global Delivery to bring our atelier to your doorstep. We serve an international clientele, though deliveries to some parts of Asia and select remote regions may be subject to restrictions or extended timelines. Please contact us for specific inquiries about your destination.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for a secure and convenient checkout experience.
How can I track my order?
Once your order has been dispatched from our studio, you will receive a confirmation email containing your tracking information. This allows you to seamlessly follow your package’s journey to your celebration.

Shipping & Delivery

What are my shipping options and timelines?
We offer two premier shipping methods to suit your planning needs:

🚚 Standard Express Shipping:
• Carrier: DHL or FedEx
• Cost: A flat fee of $12.95 USD.
• Timeline: Processed in 1-2 business days, with delivery typically within 10-15 business days globally.
• Ideal for: The guest who plans ahead but desires quicker, trackable transit.

🎁 Complimentary Standard Shipping:
• Carrier: EMS
• Cost: FREE on all orders over $50 USD.
• Timeline: Processed in 1-2 business days, with delivery in approximately 15-25 business days.
• Ideal for: The thoughtful planner who values exceptional style paired with exceptional value.

All orders require 1-2 business days for careful processing and quality checks before dispatch.

Are there any additional fees for international orders?
Yes. For orders shipped outside the United States, any applicable customs duties, taxes, or import fees are the responsibility of the recipient. These charges are not included in the item price or shipping cost and are determined by your local customs authority.

Returns & Exchanges

What is your return policy?
Your complete satisfaction is paramount. We offer a hassle-free return policy within 15 days of delivery. Items must be in original, unworn condition with all tags attached to qualify for a refund or exchange. This policy reflects our confidence in the quality and design of every piece we curate.
How do I initiate a return or exchange?
Please contact our customer care team at [email protected] to initiate a return or exchange. We will guide you through the simple process to ensure it is as seamless as possible.
Need Further Assistance?
We are more than a store; we are your partner in crafting celebrated style. For any questions not addressed here, please do not hesitate to contact us.

Sachin & Babi US
29104 Quartz Lane, Tollhouse, US 93667
Email: [email protected]
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